Terms of service

Term and Conditions

PLEASE READ THESE TERMS, AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. BY USING IT, YOU AGREE TO OUR TERMS AND CONDITIONS.

We reserve the right at our discretion to restrict a user’s usage either temporarily or permanently. If we believe that you are breaching these Terms and Conditions in any way and/or behaving in a manner contrary to ethics and terms of Harle Paris Ltd. (“Harle Paris”), we may, at our discretion, terminate your usage of Harle Paris and the Products and Services we offer.

1. ACCEPTANCE OF THE TERMS
   1. These Terms and Conditions (the “Terms”) constitute a binding and enforceable legal contract between Harle Paris (“Harle Paris”, “we”, “us”) and you. Please read these Terms carefully.
   2. Your access and use of Harle Paris website, as well as any product, service, content, and data available via them (together, the “Website”) are governed by these Terms.
   3. If you do not agree with any part of these Terms, or if you are not eligible or authorised to be bound by the Terms, then do not access or use the Website.
   4. Please also review our Privacy Policy. The terms of the Privacy Policy and other supplemental terms, rules, policies, or documents that may be posted on the Website from time to time are hereby expressly incorporated herein by reference.
   5. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason with or without prior notice.
2. IMPORTANT DISCLAIMERS

1. ALL PRODUCTS AND SERVICES RENDERED BY HARLE PARIS ARE RENDERED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”, AND HARLE PARIS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY GUARANTIES REGARDING CONDITION, QUALITY, LIFE DURATION, PERFORMANCE, ACCURACY, RELIABILITY, COMMERCIAL VALUE AND SUITABILITY FOR SPECIFIC PURPOSES. ALL SUCH WARRANTIES AND LIABILITIES ARE HEREBY EXCLUDED.
2. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR SAFETY AND WE SHALL NOT BE HELD RESPONSIBLE FOR ANY THREATS TO YOUR SECURITY BECAUSE OF YOUR USE OF OUR WEBSITE.

 

 

 

 

1. SERVICE
1. The Website serves as an e-commerce platform utilised by Harle Paris for the purpose of offering and promoting their bespoke jewelry merchandise, as well as their gemmological educational products and services (collectively the “Products and Services”).
2. Harle Paris retains the right to implement any changes to the Website at any time, with or without notice. You acknowledge that a variety of Harle Paris’s actions may impair or prevent you from accessing the Website at certain times and/or in the same way, for limited periods or permanently, and agree that Harle Paris has no responsibility or liability as a result of any such actions or results, including, without limitation, the failure to make available to you any Products and Services.
3. Each user of the Website is solely responsible for any and all his or her User Content (as defined below). Because we do not control the User Content, you acknowledge and agree that we are not responsible for any User Content and we make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content, and we assume no responsibility for any User Content.
4. The Website may contain links to third-party websites or resources and advertisements for third parties (collectively, “Third Party Ads”). Such Third-Party Ads are not under the control of Harle Paris and Harle Paris is not responsible for any Third-Party Ads. Harle Paris provides these Third-Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Ads. Advertisements and other information provided by online properties to which the Third-Party Ads lead, may not be wholly accurate. You acknowledge sole responsibility for and assume all risk arising from your use of any such online properties. When you link to third party online properties, the applicable service provider’s terms and policies, including privacy and data gathering practises, govern your usage. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party. Your transactions and other dealings with Third-Party Ads that are found on or through the Website, including payment and delivery of related goods or Products and Services, are solely between you and such third party.
5. You hereby release us, our officers, employees, agents, and successors from claims, demands any and all losses, damages, rights, claims, and actions of any kind including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from any interactions with any Third-Party Ads.
2. FEES
1. Access to the Website is generally free; however, the Products and Services offered by Harle Paris are payable.
2. The fees we charge for using payable Products and Services are disclosed on the Website or by us during our direct interactions with you.
3. We reserve the right, in our sole discretion, to change the fees and acceptable payment methods from time to time and for any reason.
4. Except where mandated by the relevant legislation, it is hereby specified that the fees for Products are non-refundable due to their tailor-made character. However, in the case of gemmological educational services, refunds are available upon receipt of a 24-hour prior notice.
3. COMMUNICATING WITH US

Our website serves as a platform that facilitates direct communication between you and our company. Additionally, it offers the convenience of making bookings for online meetings. These meetings are conducted with the purpose of establishing a clear understanding between both parties and to ensure that we can tailor our products or services to meet your specific requirements and exceed your expectations. It is important to note that any information gathered during these meetings will be handled and safeguarded in strict accordance with our Privacy Policy.

1. CONDITIONS OF USE

As a condition of your use of Harle Paris you agree that you will not;

1. violate any laws of use, violate the Policies, post any threatening, abusive, defamatory, obscene or indecent material;
2. post or otherwise communicate any false or misleading material or message of any kind;
3. infringe any third-party right;
4. distribute spam, chain letters, or promote pyramid schemes;
5. distribute viruses or any other technologies that may harm Harle Paris or the interests or property of Harle Paris users;
6. impose or contribute to imposing an unreasonable load on our infrastructure or interfere with the proper working of Harle Paris;
7. copy, modify, or distribute any other person’s content without their consent;
8. use any robot spider, scraper or other automated means to access Harle Paris and collect content for any purpose without our express written permission;
9. harvest or otherwise collect information about others, including email addresses, without their consent;
10. copy, modify or distribute rights or content from Harle Paris or Harle Paris’ copyrights and trademarks;
11. bypass measures used to prevent or restrict access to Harle Paris;
12. use any tool that interferes with the normal functioning of Harle Paris, including, without limitation, browser plug-ins (including, but not limited to, extensions, or other software which are designed to supplement, remove or otherwise change any of Harle Paris’ functionalities; or

You will be prosecuted and bear consequences.

1. JEWELLERY CARE

As part of our commitment to ensuring your utmost satisfaction with our products, we offer a detailed and comprehensive guide on how to properly care for your jewellery. We strongly advise that you strictly adhere to the guidelines and recommendations provided to you, as failure to do so may result in damage to your jewellery or other related issues. It is important to note that we cannot accept liability or responsibility for any problems that may arise with your jewellery if the advice and instructions provided have not been precisely followed. Therefore, we strongly encourage you to take the time to carefully read and understand the information provided to ensure the longevity and continued beauty of your jewellery.

1. USER REPRESENTATIONS AND WARRANTIES

By using the Website, you represent and warrant that:

1. You have a legal capacity and you agree to comply with the Terms;
2. You are above 18 years of age;
3. You will or have provided true, accurate, and complete information to us;
4. You will update your information shared with us to maintain its truthfulness, accuracy, and completeness;
5. You will not provide any false or misleading information about your identity or location to us;
6. You will use the Website in strict abidance by applicable laws, regulations, rules, guidelines;
7. You will not use the Website for any illegal or unauthorised purpose;
8. You will not use software and pursue any other actions aimed to interfere with the normal operation of the Website;
9. You will not promote or distribute unsolicited commercial emails, chain letters, Ponzi schemes through the Website or by any other means towards other users of the Website;
10. You will not copy, modify, distribute any other User Content without consent of the respective user;
11. You will not harvest or otherwise collect information about users, including email addresses, phone numbers, without their consent or otherwise violate the privacy of another person;
12. You will not download, store, post, distribute and provide access to, or in any other way use worms, viruses, trojans, and other malware;

1. INDEMNITY

1. You agree, to the extent permissible under Applicable Laws, to indemnify, defend, and hold harmless Harle Paris, and its successors, affiliated companies, contractors, officers, directors, employees, agents and its third-party suppliers, licensors, and partners (“Harle Paris Parties") from and against all losses, damages, liabilities, demands, judgements, settlements, costs and expenses of any kind (including legal fees and expenses), from any claim or demand made by any third-party relating to or arising out of (i) your access to, use or misuse of the Website (ii) your breach or alleged breach of these Terms, or any violation of the Terms; (iii) any breach of the representations, warranties, and covenants made herein; (iv) your failure to comply with Applicable Laws (including any failure to obtain or provide any necessary consent or notice); or, (v) the infringement by you of any intellectual property, privacy, or other right of any person or entity, including in connection with your User Content
2. You assume the exclusive defence and control of any matter for which you are required to indemnify Harle Paris, and you agree to cooperate with Harle Paris’ defence of these claims.  You agree not to settle any such matter without the prior written consent of Harle Paris. Harle Paris will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

1. LIMITATION OF LIABILITY

1. IN NO EVENT SHALL WE (AND OUR AFFILIATES) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE, OR THIRD-PARTY ADS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICE, AND THIRD-PARTY ADS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTING SYSTEM OR LOSS OF DATA RESULTING THEREFROM.
2. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, YOU AGREE THAT THE AGGREGATE LIABILITY OF HARLE PARIS TO YOU FOR ANY AND ALL CLAIMS ARISING FROM THE USE OF THE SERVICE, CONTENT OF ANNOUNCEMENTS, IS LIMITED TO THE LESSER OF THE AMOUNTS YOU HAVE PAID, IF ANY, TO US FOR A PRODUCT OR SERVICE.

1. INTELLECTUAL PROPERTY RIGHTS

1. Information you submit to us as part of your communication with us, feedback you give to us, and any other materials that you may submit or post on the Website (the “User Content”) remain your intellectual property, and Harle Paris does not claim any ownership of the copyright or other proprietary intellectual property rights in such information and the User Content. Notwithstanding the foregoing, you agree that Harle Paris may retain copies of all communication information and the User Content and use such information and the User Content as reasonably necessary for or incidental to its operation of the Website and as described in these Terms and the Privacy Policy.
2. You grant Harle Paris the non-exclusive, worldwide, transferable, perpetual, irrevocable right to copy, modify, adapt, store, publish, distribute, publicly display and perform, communicate and make available to the public the User Content in connection with the Website, including to use and make the User Content public on the affiliated website, as well as for Harle Paris’s marketing, advertising, and other purposes.
3. You agree, and represent and warrant, that your use of the Website, or any portion thereof, will neither infringe nor violate the rights of any other party or breach any contract or legal duty to any other parties.
4. Materials on the Website, except those posted by the user, including but not limited to texts, software, product designs, graphics, photos, sounds, music, videos, interactive functions, etc. (“Materials”) and trademarks, service marks and logos included in it (“Marks”) belong to or are licenced by Harle Paris representing items of copyright and of any other intellectual property rights. Any use of such Materials and Marks without prior notice of Harle Paris is not allowed.

1. GOVERNING LAW AND JURISDICTION

1. These Terms shall be governed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law that would cause the application of the laws of any other jurisdiction.
2. Any dispute, controversy or claim arising out of or in connection to these Terms, or breach, termination or invalidity thereof shall be settled by Arbitration in accordance with the rules of the London Court of International Arbitration (LCIA). The language to be used in the arbitral proceedings shall be English and the seat of the arbitration shall be London.
3. If any party is dissatisfied with the arbitrator’s award, they shall have the right to litigate.
4. Harle Paris and you agree to submit to the exclusive jurisdiction of the English and Welsh courts, but if you are a consumer and you live in Scotland, Northern Ireland or the Republic of Ireland, the courts of those jurisdictions shall also have jurisdiction in relation to any dispute about these Terms.

1. INTERNATIONAL USE

   Harle Paris is based in the United Kingdom and offers international shipping to selected countries. By placing an order from outside the United Kingdom, you acknowledge and agree that:

   1. Duties, Taxes & Import Charges:
      International orders are shipped DDU (Delivered Duty Unpaid). Customers are responsible for any import VAT, customs duties, handling fees, local taxes, or other charges applied by the destination country. These costs are not included in the checkout total and are payable upon delivery.

   2. Compliance with Local Laws:
      You are solely responsible for ensuring that your access to the Website and your purchase of our Products complies with all local laws, regulations, and restrictions applicable in your jurisdiction. We do not guarantee that the Website, its content, or our Products are appropriate, permitted, or lawful for use outside the United Kingdom.

   3. Jurisdiction of Website Operations:
      Harle Paris operates the Website from the United Kingdom. By accessing the Website from outside the UK, you consent to the processing, transmission, and storage of your data in the United Kingdom, and you acknowledge that data protection standards in your jurisdiction may differ.

   4. International Restrictions:
      Harle Paris reserves the right to refuse or cancel any international order where shipping services are unavailable, restricted, unsafe, or where customs regulations prohibit or complicate the delivery of jewellery or precious materials.

   5. Shipping, Delays & Non-Delivery:
      International deliveries may be subject to delays due to customs inspection, local postal processes, or other factors beyond our control. Harle Paris is not responsible for delays, refusal of entry, or returned items caused by customs authorities or local regulations. Additional costs for reshipment due to incorrect addresses or refusal to pay duties are the responsibility of the customer.

   6. Limitations on Legal Remedies:
      Unless expressly required by consumer protection laws applicable in your jurisdiction, Harle Paris does not represent that legal remedies, service guarantees, or statutory protections available in the United Kingdom apply outside the UK. Your statutory rights in your country of residence may vary.

   If you require clarification on international ordering, customs fees, or shipping availability, please contact us prior to placing an order.

1. Term and Termination
   1. Term

These Terms shall remain in full force and effect while you use the Website unless they are terminated as provided in these Terms, in which case you no longer have the right to use the Website.

1. Termination by Harle Paris

Harle Paris may, in its sole discretion, and at any time discontinue providing access to the Website, or any part thereof, with or without notice.  You agree that any termination of your access to the Website, or portion thereof, may be affected without prior notice, and you agree that we will not be liable to you or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies we may have at law or in equity. As discussed herein, Harle Paris does not permit copyright, trademarks, or other intellectual property infringing activities on the Website, and will terminate access to the Website, and remove all User Content or other content submitted, by any Users who are found to be repeat infringers.

1. Termination by You

Your only remedy with respect to any dissatisfaction with (i) the Website, (ii) any term of these Terms and Conditions, (iii) Guidelines, (iv) any policy or practice of Harle Paris in operating the Website, or (v) any content or information transmitted through the Website, is to terminate the Terms and your use of the website.  You may terminate these Terms at any time (prospectively only) by discontinuing use of any and all parts of the Website

1. MISCELLANEOUS PROVISIONS

1. Except as otherwise provided, if any provision of these Terms is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.
2. We may transfer and assign any and all of our rights and obligations under these Terms to any other person, by any way, including by novation, and by accepting these Terms you give us consent to any such transfer or assignment.
3. If we fail to take an action with respect to your breach of these Terms, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.
4. In no event shall Harle Paris be liable for any failure to comply with these Terms to the extent that such failure arises from factors outside Harle Paris’s reasonable control.

1. CONTACT & COMPANY INFORMATION
1. Harle Paris Ltd is a privately held company that is duly registered and incorporated under the laws of England and Wales, bearing the company registration number 14833148. Our principal place of business is situated at Harle Paris, 3 Warstone Lane, Birmingham, B18 6JE

If you want to send any notice under these Terms or have any questions regarding the Website, you may contact us at: enquires@harleparis.com.